The protection of your personal data is very important to Impoxer LTD T/A Makrom (hereinafter referred to as "Makrom"). Therefore, Makrom will only collect, process and use your personal data in compliance with the provisions of this Privacy Statement and the applicable data protection legislation.

A. Responsible party

The data controller and party responsible for the operation of the Makrom Website (, including any versions adjusted for mobile devices like smartphones, is Makrom, 130 Commercial Road E1 1NL, London / England. Please note that some functions described hereinafter may not be displayed or may not be available on mobile devices (e.g. on smartphones).


B. Personal data we collect about you

We will collect certain information when you use Makrom's website and applications as well as our customer care centre. Some of this data does not identify you personally, but rather provides us with information about how you use our services and engage with us. This enables us to to improve our services and make them more useful to you.

The information we collect includes but is not limited to;

The date and time you used our services

The pages you visited on our website and how long you visited us for

The products you viewed or added to your basket

Your IP address

Your location (where you have permitted access to this)

The Internet browser and devices you are using

Cookie or pixel information (for more information please see our Cookie Policy)

Any information within correspondence you send to us

Where you engage with us in a business context, we may collect your job title, company contact details (including email addresses), and company details (some of which we may obtain from an online or public business directory)

Personal data we receive from other sources

We sometimes obtain information about you or your purchases from other third parties.

These companies have their own privacy policies explaining how they use and share your personal data. You should carefully review these privacy policies prior to engaging with the third party in order to ensure that you are happy with them.

How do we use this information?

Makrom will only process information that is necessary to provide the product or service for which it has been collected. We will always provide the option for you to choose not to receive marketing communications from us, and you can withdraw your consent at any time should you change your mind. We will never send you unsolicited 'junk' email or communications, or share your personal information with anyone else who might.


C. Data processing by MAKROM

Makrom will only collect, process or use your personal data as far as permitted by law or provided you have given your prior consent.

I. My Account

On the Website, you may set up a personal account (“My Account”), which you will use for placing orders. Your personal My Account will also be operated by Makrom. All you need to supply to create your own personal My Account are your first name and surname, address, your e-mail address and a password of your choice. The e-mail address you supply will also serve as your User ID when logging into your personal My Account. Once you have successfully registered, you will automatically receive a confirmation by e-mail. You may, of course, update your personal data at any time.

II. Cookies and web beacons

Web Cookies are small pieces of data send by websites which are stored by your browser on your computer's hard drive. We use this technology to optimise the offers presented on the Website, for example, by saving your personal preferences. The use of cookies for instance enables us to determine which city you are in and recognise you when you visit the Website again or to save the language setting that you have selected for viewing the Website. Furthermore, cookies make it possible to analyse, in an anonymity form, the way you surf; the data so recorded includes the date and time that you accessed the Website, the URL (address) of the referring website, the pages that you viewed, the type and version of your browser as well as the type of operating system used by your computer. In addition some cookies will be sent by third parties, which for example enable us to have Makrom products that reflect your interests offered to you on our partners' websites (what is known as re-targeting). Most browsers are set to accept cookies automatically. Nonetheless, if you wish, you can change your browser settings to block or delete cookies. However, if you do so, some areas of the Website may no longer function properly. Makrom also uses web beacons (pixel tags). When you open a page on the Website, this pixel will be downloaded from a server and registered. For instance this enables us to determine which pages you viewed and when as well as what actions you undertook on these pages.

III. Social plugins

Social plugins from Facebook, Instagram, Google and Twitter may be found on the Website (the Facebook "Like" button, the Instagram button, the "Google +1" button and the Twitter button). These plugins are supplied by the American companies Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA), Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). When you visit a website, which has one of these plugins, your browser can use them to establish a connection with the servers of Facebook, Instagram, Google or Twitter and upload data about your usage of this page (even if you do not, for example, click on the "Like" button). If you have logged into your Facebook, Instagram, Google or Twitter account, Facebook, Instagram, Google or Twitter may assign your visit of the Website to your social media account. Makrom does not have any control over the content of the plugins or the related collection or transfer of information. For more information regarding the protection of your privacy, please visit the website of the relevant social network:,,,

D. Right to obtain, correct, block or delete information

You have a right to obtain information regarding the personal data stored about you free of charge. Furthermore, you have the right to correct your personal data or have it blocked or deleted. You may, at any time, revoke any given consent to the collection, processing and use of data with future effect. Should you have any questions regarding data protection and the use of your personal data, or if you wish to obtain information regarding the personal data we have stored about you or would like to exercise your right to have this data corrected, blocked or deleted, please send an e-mail with your request to The same applies in the event that you wish to revoke your consent to the collection of your personal data. You can also use the contact details supplied in the imprint to contact us or use the contact form available at the Website. Makrom will only collect, process and use the information that you provide on a contact form for the purpose of handling the matter that you wrote about on this form.

E. Modifications

Makrom may amend this Privacy Statement from time to time.